Arrival at the ground

Limited disabled parking is available free of charge for blue badge holders in the club car park at the away end subject to availability. These spaces are located close to the turnstiles and gate leading to the away end. Please email [email protected] well in advance of your visit if possible to allow us to make any necessary arrangements before matchday. Our disability liaison officer Kevin Spencer (contact details below) will endeavour to answer any questions you may have in advance.

Wheelchair users

We currently have wheelchair bays in front of the old stand which are at pitch level and wheelchair bays in the Main Stand. In the old stand, companions can be seated in the row behind the wheelchair user. This depends on the number of ambulant disabled supporters requiring seats on the front row. Please note that we only have a limited number of spaces available for wheelchair users, and allocation is subject to availability.

Carer tickets

The club operates a ticketing policy that recognises that disabled supporters may need assistance to fully enjoy the matchday experience. Disabled supporters are entitled to bring a personal assistant/carer to matches free of charge when the club is provided with proof of receipt of Disability Living Allowance/PIP for either mobility or care. EUFC reserves the right to ask for proof of disability before issuing any concession. To secure a carer ticket, please purchase a valid matchday ticket and email [email protected] with your DLA/PIP proof at least 24 hours in advance of matchday and we will issue the carer ticket.

Ambulant disabled supporters

There are no step-free seats at ground level, but there are seats with just a few steps and handrails in the old stand. There is a lift for both wheelchair and ambulant disabled users in the Main stand.

Toilets

There is a disabled toilet behind the old stand which is accessible for ambulant disabled fans and it is wide enough to accommodate a wheelchair. There is also a fully accessible disabled toilet in the Main stand and in hospitality areas.

Disability Liaison Officer

Kevin Spencer is the Fleet Supporters’ Trust disability liaison officer. Kevin is an ambulant user himself and has experienced very contrasting levels of facilities and accessibility at grounds across the country in the National League. It is essential that we try our best to cater for and welcome every fan, no matter what their individual needs. Everybody should be able to enjoy the game and feel a part of it. 

We hope you will find this information helpful.  If you have any further questions, please do not hesitate to contact Kevin by email on [email protected]